Privacy Policy

This Privacy Policy sets out the terms under which FreightLabs, LLC (“FreightLabs,” “we,” “us,” or “our”) uses and protects the information provided by its users when using its website and platform. FreightLabs is committed to the security of its users' data. When we ask you to provide personal information by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document.

This Privacy Policy may change over time or be updated. We recommend reviewing this page periodically to ensure that you agree with any changes.

Our website and platform may collect personal information including but not limited to:

• Name and job title
• Contact information such as email address and phone number
• Company name, MC number, and DOT number
• Demographic and operational information relevant to freight brokerage or carrier operations
• Shipment data, carrier information, and transaction records when using the FreightLabs platform

Specific information may be required when necessary to process a service request, onboard a new account, or fulfill platform functionality.

FreightLabs uses collected information to provide the best possible service, including:

• Maintaining a record of users and accounts
• Processing orders, shipments, and platform transactions
• Improving our products, services, and platform features
• Providing customer support and responding to inquiries
• Sending periodic communications about product updates, new features, and other information we consider relevant

Communications will be sent to the email address you provide and can be unsubscribed from at any time. FreightLabs is committed to keeping your information secure. We use industry-standard security systems and update them regularly to prevent unauthorized access.

This website may contain links to other sites that may be of interest to you, including integration partners and industry resources. Once you click on these links and leave our website, we no longer have control over the destination site and are not responsible for the terms, privacy practices, or data protection policies of those third-party sites.

These external sites are subject to their own privacy policies. We recommend reviewing them to confirm that you agree with their terms.

FreightLabs implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, and regular security audits.

Platform data — including shipment records, carrier information, and operational intelligence — is stored securely and accessible only to authorized users within your organization.

You may restrict the collection or use of personal information provided through our website or platform at any time. When filling out forms, you can opt in or out of receiving communications. If you have previously opted in, you may cancel at any time by contacting us.

FreightLabs will not sell, transfer, or distribute personal information collected without your consent, unless required by law or court order.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: